Understanding the basic demographics of your customer is the first step in the audience creation process. Your next step should be to understand your customers’ lifestyles, purchase behaviors, and current interests. By truly knowing your customer, you are then able to build out a multi-channel targeting strategy comprehensive of not only basic demographics and past behavioral data, but current behavioral trends that lead to individuals who are in market for a product or service. This reduces irrelevant marketing to individuals who may have the demographic characteristics, but are not yet in market. Overall, creating a relevant target audience saves media spend by focusing on targeting tactics that have a higher potential for success. 
For example, whenever someone subscribes to the Blog With Ben newsletter, they’ll receive a free blogging bundle. This includes four downloadable gifts that can only be accessed by clicking the confirmation link. That’s because the confirmation link redirects the user to my confirmation page, and this is where the subscriber can access my free offer.
Inbound marketing gets buyers to find you. This is done by providing interesting, helpful content on websites, blogs or social media that engages buyers. Businesses using inbound marketing tactics should look for software that helps optimize marketing content for Web search (so that buyers can easily find it) and provides lead nurturing functionality—for example, inbound marketing automation, content marketing or search marketing applications.
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